At Gems Crest, we respect and protect your privacy. When you shop with us, you place your trust in our hands, and we are committed to handling your personal information with care, transparency, and security. This Privacy Policy explains how we collect, use, and protect your data.
📥 Information We Collect
When you interact with our website or make a purchase, we may collect:
- Personal details: name, email, phone number, and billing/shipping address.
- Payment information: processed securely through trusted third-party payment gateways (we do not store your card details).
- Order details: purchase history, preferences, and communication records.
- Technical data: such as IP address, browser type, and cookies (to improve your shopping experience).
🛡 How We Use Your Information
Your information is used only to:
- Process and deliver your orders.
- Communicate with you regarding purchases, updates, or support.
- Improve our website, products, and customer experience.
- Share promotional offers or newsletters (only if you opt in).
🔐 Data Security
- All sensitive information (including payment data) is encrypted and transmitted via secure SSL technology.
- We never store your credit/debit card details on our servers.
- Access to your personal data is restricted to authorized personnel only.
🚫 Sharing Your Information
We respect your trust and do not sell, rent, or trade your personal information.
- We may share data only with trusted third parties such as courier services for order delivery or payment processors to complete transactions.
- In rare cases, we may disclose information if required by law.
🍪 Cookies
Our website uses cookies to:
- Enhance your browsing and shopping experience.
- Remember your preferences and past activities.
- Analyze site traffic to improve services.
You can disable cookies through your browser settings, but some site features may not work properly.
📧 Your Rights
- You may update or correct your personal information at any time by contacting us.
- You can opt out of promotional emails by clicking the “unsubscribe” link.
- You may request deletion of your personal data (subject to legal and record-keeping requirements).
